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TRAINEE FORGOTTEN PASSWORD

  1. Go to the login page.
  2. Click on Forgot / Reset Password? link.
  3. Enter the Trainee System ID - NOT their email address
  4. Click on the blue Send reset link button.
  5. An email will be sent to the trainees email address on record.
  6. NOTE:  This reset link is only active for 24 hours.

NOTE:  The trainee MUST NOT use their email address to login or reset the password.

Why can't Trainees login with their email address?

Many contractors have hundreds of trainees that can't provide a unique email address, or they are required to use a group company email address, therefore all trainees must use their Trainee System ID to login and if required to reset their passwords.